Sister Kay McNaught – Patient Care Advisor

Sister Kay McNaught a UK trained nurse, and is very experienced Patient Care Advisor and Medical Tourism Facilitator based in Malaysia. 

She completed her nurse training at Edgware General Hospital London and spent a year in psychiatric nursing at Shenley Psychiatric Hospital (1970), gaining certification and registration from the General Nursing Council for England and Wales. She decided to specialise in Cardiology and completed her specialty in Cardio-Thoracic Nursing at St. Georges Hospital in London (1978).

In 1979 she was employed as Sister/Nursing Supervisor at The Wellington Hospital, the first private hospital in London. Since she was very good with patients, the hospital management selected her to be their VIP Patient Care Manager looking after patients arriving from the Middle Eastern Countries (Saudi Arabia, United Arab Emirates, Qatar and Jordan) and in critical medical cases she often escorted patient back to the country of origin, ensuring continuous medical care and comfort during the long flight.

Upon returning to Malaysia in 2008 she was offered a position as Aesthetic consultant at Faceworks Clinic in Kuala Lumpur and was responsible in marketing and their non surgical aesthetic services (Botox, fillers, Hair reduction).

She started meditourmalaysia.net (website) in 2010 essentially to promote surgical and non surgical procedures from selected medical providers (Surgeons, doctors and Medical facilities). By utilising various social media platforms and actively promoting the high standard of healthcare Sister Kay has been successful in influencing potential medical tourists to make Malaysia their chosen destination. Past patients (Australian, British and American) had enjoyable medical journey with her patient care management and they have made her their contact for referral and for their return visit for more procedures. 

She has worked with top accredited Medical Centres in UK and Kuala Lumpur where her knowledge and experience enables her to communicate on a professional level with the doctors and surgeons while at the same time having the ability to communicate, reassure and advise patients during the pre and post surgical procedures.